Contact information

We answer questions about sizing, fabric, order status, returns and exchanges.

Store operator

Company: Hin Wai YEUNG
Address: Bangkok Bank Building, Yau Ma Tei, KL, Hong Kong SAR China
Email: support@silvanwear.shop
Phone: +852 2336 2285

Customer service hours

Monday to Friday, 9:00 to 18:00 Hong Kong time (HKT). Messages that arrive outside these hours are answered on the next business day, usually within 1 to 2 business days.

Where to reach us

Email is the fastest way to reach us, especially for size advice, returns and damaged deliveries. Please include your order number so we can find your order quickly.